Can I also use the e-Priam without assistance from the electronic functions?
Yes, if you do not switch on the power button then the e-Priam can still be pushed around like a regular Priam.
Can I use the e-Priam as a travel system?
Yes, the e-Priam is travel system ready. The seat unit can be removed, allowing you to attach a Lux Carry Cot or an infant car seat (such as the Cloud Q) to the stroller's frame. This means that the stroller has e-Priam has three different travelling options: Stoller with seat unit, stroller with Lux Carry Cot, and stroller with infant car seat.
How can I access the Rocking Mode function?
The rocking function can be accessed via our free e-Priam/e-Gazelle S app. Download the app, connect it to your e-Priam/e-Gazelle S via Bluetooth, and then you can have the e-Priam/e-Gazelle S rock back and forth whenever you like. You can also use the app to set the intensity level, and the length of time you would like the rocking to continue for.
How does the e-Priam connect to the e-Priam app?
The e-Priam connects to the app on your smartphone via Bluetooth. To allow Android smartphones to connect, 3enable the location services to connect via Bluetooth. One e-Priam can connect to several different smartphones that have the app installed. However, when there is an active connection between an e-Priam app and an e-Priam, it isn't possible for another phone to connect to the stroller. Bear in mind that it's possible for another phone to connect to your e-Priam during the connection process. To prevent this from happening, make sure you are close to your e-Priam when connecting the app.
Is the Rocking Mode function safe for my child?
When it comes to the safety of CYBEX products, they maintain the highest standards without compromise. Customer trust us to provide safe products for their families, and we take this responsibility with the utmost seriousness. Like all CYBEX products, the e-Priam and the e-Priam App were thoroughly tested beyond European and international standards, to ensure they could be launched with the highest levels of quality and safety. The rocking movement is modelled on the way parents rock their children in strollers to calm them down or help them fall asleep.
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The Rocking Mode function has 3 intensity modes: low, medium, and high. The lower intensity should be used from birth up to until the child is able to sit upright unassisted (approximately 6-9 months old). After this you can try the other intensity settings, however, please bear in mind that every child is unique and develops at a different rate. If you aren't sure whether your child should be rocked in the e-Priam we recommend consulting a pediatrician beforehand. Always carefully follow the instructions given in the e-Priam App.
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Ensure the stroller's brake and front swivel wheels are locked before starting the rocking function. Do not use the rocking function on slopes or uneven surfaces, or in the presence of obstacles, walls or stairs. Please monitor your child when using the rocking function and stop immediately if you notice any discomfort. This function is suitable for children from birth up to approximately 4 years (22 kg). It is safe to use when the e-Priam is used with an infant car seat (up to 13 kg), Lux Carry Cot (up to 9 kg) or seat unit. If the child is in an infant car seat or sear unit, ensure the harness is closed according to standard safety instructions.
Is the e-Priam heavier than the Priam?
Yes, the e-Priam is 2.3 kg heavier than the regular Priam.
What happens when either my phone batter or my e-Priam battery runs out while I'm using the Rocking Mode function?
Before you start the Rocking Mode function you can check a box to confirm if you want the rocking to continue if the Bluetooth connection is interrupted. This is included as a safety feature. If you check the box and your phone battery runs out, the Rocking Mode function will complete the rocking cycle. If you want to stop the rocking function before the end of the cycle, simply switch off the e-Priam. Otherwise, the rocking cycle will stop as soon as the Bluetooth connection between your smartphone and your e-Priam is interrupted. Never leave the child unattended when the Rocking Mode function is in operation. if your e-Priam battery runs out while you're using the Rocking Mode function the rocking will stop immediately, as there will be no power to operate the electric motors.
What's the difference between the different Support and Rocking Modes
When you download the e-Priam app and connect it to your e-Priam via Bluetooth, you get a choice between two different Support Modes: Eco and Tour.
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Use Eco mode to save battery power on longer, gentle walks with no steep inclines or rough terrain. This keeps the electronic support at a low level, which helps reduce pushing effort. When you need to climb a steep hill, switching to Tour mode gives you extra power, making the climb feel effortless. It's easy to switch between the two modes on the app.
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The Rocking Mode is suitable for children from birth up to approximately 4 years (22 kg). Once activated, the e-Priam moves back and forth, reflecting the way parents move strollers back and forth in real life to try to calm down their child or help them to fall asleep. The function has three modes, from low intensity up to high intensity. The lower intensity should be used from birth up to once the child is able to sit upright unassisted (approximately 6-9 months old). After this you can try the medium and high intensity rocking modes, however, please bear in mind that every child is unique and develops at a different rate. If there is any uncertainty whether the rocking function is suitable for your child, we recommend consulting a pediatrician beforehand.
Why is the new Priam Lux Carry Cot position higher?
CYBEX increased the height of the Lux Carry Cot by 12 cm so that the baby is closer to the parent. This helps with parent-child bonding, as the parent can easily check in on their child and interact with them. it is also more reassuring for both baby and parent to be closer together and within easy sight of each other.